• Telephone banking services

    PhoneBank for International and WorldWide Service customers
  • Benefits

    • Convenient - everyday banking 24/7
    • Secure - you choose your own secret password
    • Personal - one–to–one attention every time you call
  • What can you do by phone?

    With International PhoneBank you can do almost everything you can do at a branch:

    • transfer up to £20K in a single payment with a daily limit of £30k
    • check your balance
    • check transactions
    • pay bills
    • manage your standing orders
    • cancel direct debits
    • organise holiday money
  • From the UK:
    08457 449900

    From outside the UK:
    +44 (0) 1539 736626

    Calls may be monitored/recorded.

  • From the UK:
    0845 300 3377

    From outside the UK:
    +44 (0) 1539 448019

    Calls may be monitored/recorded.

  • Service Update

    Please note that our International PhoneBank will be operating a reduced service from 6pm Friday 13th March until 9am Sunday 15th March due to essential maintenance.  For any urgent requests please call us before this date.  All of our Internet Banking services will be fully functional during this time.  If you are not already registered please register as soon as possible.  Please accept our apologies for any inconvenience.

  • Register for PhoneBank

    Call us to register for PhoneBank:

    Lines are open Mon-Fri 8am-6pm

    Calls may be monitored/recorded.

  • Useful information

  • Need to know

    PhoneBank is provided by the Isle of Man branch of Lloyds Bank International Limited.

    The business name Lloyds Bank PhoneBank has been registered in Jersey and the Isle of Man by Lloyds Bank International Limited, and in Gibraltar by Lloyds Bank (Gibraltar) Limited.

    To avoid telephone calls to us being intercepted or overheard, we must advise you against the use of analogue mobile or cordless phones when contacting PhoneBank. Calls to PhoneBank will be charged at the service provider's published rates for 0845 calls which apply to the location that you are calling from.

    It is the applicant's responsibility to ensure that the network and tariff selected are appropriate for their circumstances, bearing in mind that additional charges are likely to be incurred for calls made to and from outside the UK mainland when connected to a mainland-based network.

    We may monitor or record phone calls with you in case we need to check we have carried out your instructions correctly and to help improve our quality of service.

Our International services are offered by Lloyds Bank International Limited, Lloyds Bank (Gibraltar) Limited & Lloyds Investment Fund Managers Limited. See company Information.

Lloyds Bank International Limited.  Registered office and principal place of business: P.O. Box 160, 25 New Street, St. Helier, Jersey JE4 8RG. Registered in Jersey, number 4029. Regulated by the Jersey Financial Services Commission. We abide by the Jersey Code of Practice for Consumer Lending.

Lloyds Bank (Gibraltar) Limited.  Registered office and principal place of business: Royal Ocean Plaza, Ocean Village, Gibraltar, GX11 1AA. Registered in Gibraltar, no 99982. Regulated and authorised by the Gibraltar Financial Services Commission for the conduct of banking, investment and insurance mediation business.

Lloyds Bank International Limited and Lloyds Bank (Gibraltar) Limited are wholly owned subsidiaries of Lloyds Bank plc. Lloyds Bank plc is incorporated in the United Kingdom, is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 119278, and is part of the Lloyds Banking Group. Lloyds Bank International Limited and Lloyds Bank (Gibraltar) Limited place funds with Lloyds Bank plc and thus their financial standing is linked to that of the group. Depositors may wish to form their own view on the financial standing of Lloyds Bank International Limited and Lloyds Bank (Gibraltar) Limited and their parent based upon publicly available information. Download Lloyds Bank International Limited’s latest annual financial statements. Lloyds Bank (Gibraltar) Limited’s latest annual financial statements are available through Companies’ House in Gibraltar at www.companieshouse.gi

Lloyds Investment Fund Managers Limited. Registered office: PO Box 160, 25 New Street, St Helier, Jersey JE4 8RG.  Authorised by the Jersey Financial Services Commission under the Collective Investment Funds (Jersey) Law 1988.