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You are on International Banking
Please note that if you tap on any of the links below you will be leaving this site to explore other sites for UK customers.
For help with Internet Banking queries, call us 24/7:
0845 601 1977
Outside the UK, call:
+44 (0) 1539 725 300
This service is for former Halifax and Bank of Scotland customers who were transferred to a new system with Lloyds TSB International on 27th July 2012
It takes 5 minutes. You'll need:
Please make sure we have your most current mobile phone number on record before attempting to activate your account.
Don't have your user ID or need to update your mobile phone number?
Please call us on:
We'll verify your identity, update the mobile number we have for you and/or provide you with your User ID (T-number) so you can activate Internet Banking straightaway.
Your user ID is specific to you
and we will always ask you to confirm your password and 3 characters of
your memorable name from a drop down
list when you login. This protects you from viruses that try to capture
your details, because:
If someone repeatedly attempts to
log on to your internet banking account with incorrect details, we
all access to the service as a
security measure. If you accidentally disable your access by entering
details, you can reactivate your
When you set up a new recipient,
bill payment or standing order, you'll receive an automated call asking
to confirm details about your
transaction and then to enter a four digit number that will appear on
screen into your telephone keypad.
All you'll need is a telephone near you. You'll be able to choose which number we call you on, provided it's
a number we already hold for you.
This ensures the instruction is
genuinely coming from you. In the unlikely event that a fraudster
login details, they are unlikely to
have access to your phone as well. Without your phone, they won't be
transfer money away from your
We guarantee to refund your money in the unlikely event you experience fraud with our Internet Banking service - as long as you've been careful, for example, by taking reasonable steps to keep your security information safe.
Find out more about using Internet Banking safely
Yes, you can. You will need your
User ID (Customer number starting with T as advised in your transfer
letter) and your mobile
phone so we can text you your
unique identification code for security purposes.
Before you start, please ensure
we hold your most current mobile phone number. If you need any help
please call us.
An activation code will be sent
to the mobile phone number we have for you as a
text message when you first
activate internet banking,
create new payees or make
changes to your personal details (e.g. email address, home telephone
This is a security process which
ensures that the instruction is genuinely coming from you and not a
Find your way
Products and services
Ways to bank
Our services are offered by Lloyds Bank International Limited, Lloyds Bank (Gibraltar) Limited & Lloyds Investment Fund Managers Limited.
See Company Information
Get in touch
Internet banking helpdesk
Open 24/7. Calls may be monitored/recorded.
Lost and stolen debit cards
Open a new account
Mon-Fri 8am-6pm & Sat 9.30am-1.30pm UK time. Calls may be monitored/recorded.